Conditions

  • Minimum rental period is 1 day (24 hours).
  • Driver must be at least 21 years old and to be able to present a passport/personal ID card and a valid driver’s license issued at least 24 months prior to the rental.
  • The rental price includes unlimited milage, full insurance, technical service and vignette.
  • Supported payment methods are – cash, bank wire.
  • When renting the car you are required to leave a cash deposit. The deposit (all of it or part of it) could be used to cover damages to the car’s body, tires, rims, the car’s equipment or to be used for car wash if the car is returned in a condition that requires it. Any missing car parts or equipment are to be paid in full.
  • In case of any technical problems or accidents, the customer is required to inform us immediately at the phone number(s) listed in the contract. In case of an accident on the road, the customer is required to call the emergency center 112 and acquire an accident report from the police. Also, a call to the insurance company.
  • The car insurance does NOT cover:
    – damages to the suspension and undercarriage, tyres, noise-cancelation system, except in a case of a car accident that caused these damages.
    – any damages that occured while the car was under the control of any person who is not listed in the rental contract.
    – using the car in race competitions.
    – damages that occured while the driver was under influence of alcohol, drugs or any other substances that would make him legally unable to drive.
    – damages that occured due to an accident where the customer cannot present an accident report from the police.
  • In the event of damage to the car caused by an accident caused by the fault of the driver, regardless of the full casco, the renter owes to the lessor compensation for lost profits and damages up to the amount of liability mentioned in our tariff.
  • In case of damage to the vehicle, due to crash, the lessor charges an administrative fee for damage registration and repair with a minimum amount of 50 € (100 BGN) without VAT.
  • In the case of malpractices, damages, thefts, damages of up to 50 Euro, we do not commit to filing insurance documents because of economic disadvantage and their value is entirely at the expense of the client!
  • Do not leave the registration card and other documents in the car. Otherwise, all insurances will be void!
  • In case of lost keys or documents the customer will pay a 300€ fine.
  • In the event of loss, destruction or breakage of documents with documents, keys or vehicle numbers, a penalty payment of the amount due for the price of the vehicle for a period of five days shall be paid, recovering the absence or the damage suffered.
  • Damage to tires, wheels, tires, the lower part of the vehicle and the windscreen are in most cases not interpreted as an insurance event and are entirely at the expense of the renter.
  • The Lessee owes full compensation to the Landlord when guilty, inadvertent or negligent, has caused technical damage to the rented vehicle and as a result of "overheating" of the engine considered to be driving negligence. Overheating of the engine is estimated at between 1000 and 3000 euros, depending on the type of vehicle.
  • The renal price does not include fuel.
  • The lessor is not responsible for poor quality fuels and defects resulting from them! All costs of repairs, repatriation, etc. are entirely at the expense of the tenant. It is not necessary to replace the car in this case. Please only refuel your car at good big petrol stations (avoid small, unreliable and non-transparent gas stations).
  • The car is given to the customer in good condition and with the legally required equipment, which is stated in the handover protocol. The protocol becomes part of the contract. The customer is required to return the car in the same condition with all documents, keys and equipment at the agreed place and time. Should the car be not returned within 1 day past the agreed time and if there was no contact from the customer, we should consider the car stolen and will notifiy the police.
  • Car rental period:
    Minimal rental period is 24 hours. If the vehicle is returned after the expiration of the hire contract without notice, the Renter will be charged as follows: up to 4 hours – rate for one day; over 4 hours rate for 2 rental days.
    An hour’s delay will not be charged.
  • The vehicle is rented with a full tank of fuel and must be returned with a full tank of fuel. In case the car is returned with less fuel than rented, the Renter must pay for the missing fuel at price 1,5€/l
  • You must obey the maximum speed rules, for Bulgaria:
    Highway: 130 km/h
    Non-urban: 90 km/h
    Urban: 50 km/h
  • Whenever possible, park the car at a well lid and safe parking.
  • Cross border rentals:
    – Crossing borders is possible for Turkey and EU countries, only on a preliminary request. Note that Super Cover AI+CDW+TP insurance is mandatory.
    – The minimal rental period is 7 days.
    – The renter is obligated to send the following documents 3 days prior to pick-up: a readable scanned copy of driver’s license and passport.
    – Some destinations are not permitted.
    – A double deposit is required – deposit’s amount depends on the car class.
  • Avoid any accidents. Have a safe and responsible trip, for your pleasure!